目的 提供一种包装企业云服务供应商综合评估的方法。方法 从应用和管理2 个视域审视云服务供应商，建立包装企业云服务供应商综合评估指标框架。考虑不同专家经验水平、知识水平等的差异，通过BP 神经网络从历史样本中求解各专家的权重。用基于专家权重改进的模糊层次分析法来对各评估指标进行主观赋权，用CRITIC 法来对各评估指标进行客观赋权，基于主客观权重求解最终的合成权重。通过TOPSIS 对候选的云服务供应商进行综合评估并排序。结果 在某包装企业的应用算例证明了该方法的可行性和有效性。结论 在包装产业与云计算的深度融合的背景下，所提出的云服务供应商综合评估方法能够为包装企业云制造模式的实施提供支持。

The work aims to provide a comprehensive assessment approach of packaging enterprise cloud service vendors. Firstly, cloud service vendors were reviewed from the perspectives of application and management and the comprehensive assessment index framework of packaging enterprise cloud service vendors was established. Secondly, the difference of experience level and knowledge level of different experts was considered, and the expert weights were solved from historical samples through BP neural network. Thirdly, the FAHP improved based on expert weights was used to determine the subjective weighing of the index. CRITIC was used to determine the objective weighing of the index, and the final synthetic weight was solved based on its subjective and objective weights. Lastly, the candidate cloud service vendors were comprehensively evaluated and sorted by TOPSIS. The feasibility and effectiveness of the proposed method was demonstrated by an example of a packaging enterprise. Under the background of the deep integration of packaging industry and cloud computing, the proposed method for comprehensive assessment of cloud service vendors can provide support for the implementation of cloud manufacturing mode in packaging enterprises.