阐述了质量管理的发展及全面质量管理的内容和特点，在分析印刷企业产品生产特点的基础上，探讨了印刷企业所应采取的措施，重点强调了统计过程控制实施、绿色管理模式及创新管理的重要性。

The development of quality management and the content and characteristic of total quality management were introduced. The production characteristic of printing enterprise was analyzed. The measures printing enterprise should take were discussed. Implementation of statistical process control, green management and innovation management were emphasized.